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Core Values

I. Customers focused

—MH puts customers’ need first, and puts customers at the center of everything MH does.

  • Open mind and listen to customer’s need and feedback
  • Build a customer-focused business work-flow;
  • Support the teams that service customers
  • Pursue excellence and provide customers with better products

II. Teamwork

—Go all out for a shared goal together

  • Set possible clear goals and go all out for the shared goal together;
  • Create transparency in team with shared information and resources;
  • Recognize team members accomplishments, and reward teamwork;
  • Examine and improve teamwork processes and practices;
  • Creativity, innovation, and different viewpoints are expected and encouraged

III. Innovation

—Embrace changes and innovation

  • Be open-minded, adapt to the daily changes of the market and customer needs.
  • Value the diversity of experiences, skills and ideas;
  • See challenges as opportunities to achieve success.;
  • Lead, test and implement new, complex and creative initiatives in work;
  • Reward innovation and celebrate success.

IV. Pursuing excellence

—Always doing your best

  • Embrace the concept of continuous improvement;
  • Commit to doing what is required to excel;
  • Stick with the goal until it’s completed
  • Never give up in front of difficulties and setbacks, keep on seeking breakthroughs and successes;

V. Integrity

—Be honest and take responsibility

  • Take corporate social responsibility, contributing to society in a meaningful way.
  • Be honest and trustworthy to partners and staff, never practice fraud;
  • Take the courage to admit mistakes, accept accountability;
  • Protect personal and confidential information;
  • Implement work transparency;